Privacy Policy

Big Fish Productions

Effective Date: March 12, 2026

Big Fish Productions ("we", "our", or "us") respects your privacy and is committed to protecting any personal information you provide when interacting with our website, services, or communications.

This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect personal information when you interact with us through our website, forms, or communications.

This may include:

• Name
• Email address
• Phone number
• Company name
• Billing information
• Any information you voluntarily provide through contact forms or email

We may also collect limited technical information automatically, including:

• IP address
• Browser type
• Device information
• Website usage data through analytics tools

2. How We Use Your Information

Big Fish Productions uses collected information to:

• Respond to inquiries or requests
• Provide and manage our services
• Send invoices or process payments
• Improve our website and services
• Communicate updates or relevant information about our services
• Comply with legal obligations

We only use personal information where it is necessary to provide services or respond to your requests.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers when necessary to operate our business. This may include:

• Payment processors
• Website hosting providers
• Analytics providers
• Marketing or communication platforms

These providers only receive the information necessary to perform their services.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure.

However, no method of online transmission or electronic storage is completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve user experience and analyse website traffic.

Cookies help us understand how visitors interact with our website so we can improve our services.

You can disable cookies through your browser settings if you prefer.

6. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those websites.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your personal information

To exercise these rights, please contact us using the details below.

8. Changes to This Policy

Big Fish Productions may update this Privacy Policy from time to time.

Updates will be posted on this page with the revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Big Fish Productions
Email: [email protected]
Location: South Africa

If you want, I can also write:

• Terms & Conditions for Big Fish Productions
• A website disclaimer (important for agencies)
• A POPIA-compliant privacy policy for South Africa which protects you legally.